There are exclusions, such as commercial use and cosmetic or malicious damage, so check these out before you purchase. This is the only insurance endorsed by Sky, and it covers accidental damage as well as breakdowns. It's important to note that you need the type of Sky Protect that corresponds with your Sky box, so if you're a Sky Q customer then you would need Sky Q Protect, not Sky+ HD Protect. For repairs, there is no charge for parts, labour or call-outs and you can schedule a repair at a time that suits you. If you have a Sky Protect policy you can get as many repairs or replacements as you need for the devices you have covered under the plan. The more products you add to your Sky Protect policy, the more expensive it is, although the lowest-priced tier lets you insure one additional non-Sky device at no extra cost.Īt the time of writing, Sky Protect starts at £9 per month with the ability to cover another device at no extra cost. Sky Protect insures your Sky devices in the event of them breaking down, but you can also add other devices to your policy, such as a PlayStation 4, Xbox One, TV, laptop and tablet. If you are an existing Sky customer and your box breaks, the replacement procedure largely depends on the type of Sky box you currently have, your current contract and if you have taken up the optional product protection package that Sky offer, which is called Sky Protect. I am an existing Sky customer, how do I get a replacement box?
But don't worry, we'll show you how to get yourself a brand new replacement, a repair or a second-hand model. So you're just settling down to watch a brand new episode of Game of Thrones and the worst happens: your Sky Box finally gives up the ghost.
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